STATIONARY, UNFRAMED AND STANDARD FRAMING ARTWORK:
All unframed artwork, limited edition prints and standard framed artworks will be shipped from my location in Orange, NSW within 4-14 days of the order being placed. Prints are made to order. You will be notified by email once your artwork has been shipped with the carrier and tracking details. If you’d like it sooner - please get in touch hello@sophiecorks.com and I’ll rush the order for you.
INTERNATIONAL ORDERS
I ship my work around the world. Standard international shipping rates have been applied.
International shipping is a flat rate of $20 for everything except my large artworks with premium timber - these paintings are $80 to ship overseas.
Please contact hello@sophiecorks.com with any questions on international shipping.
RETURN POLICY
I hope you are happy with your purchase.
Swim Short Returns:
If your swim shorts don’t fit I’m happy to provide an exchange or refund on tagged, unworn garments within 30 days from the delivery date. Simply contact hello@sophiecorks.com. For exchanges, you will just need to return the shorts to 8 Kent Ave, Orange, NSW 2800, I will mail the new size to you at my expense.
Artwork and linen returns:
I do not accept returns due to a change of mind. However, if your purchase is damaged or has been damaged during transit, you may receive a full refund, artwork credit, or an artwork exchange. Please see below for more information on my return policy.
RETURN PROCESS
To return an item, please email hello@sophiecorks.com when you receive the artwork stating the order number from the order confirmation. Please supply photos of the damaged artwork and packaging for my records to pass on to the shipping companies. I will then process your return or exchange. Please allow at least seven days from the receipt of your item to process your return or exchange. I will notify you by email when your return has been processed.
QUESTIONS
If you have any questions please contact hello@sophiecorks.com